Privacy Policy

Last Updated: March 13, 2026

Leandra Mora | Scottsdale Realtor ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit https://leandramorarealtor.com or interact with us via phone, email, SMS, or any other channel. This policy also governs our SMS messaging program and satisfies A2P 10DLC carrier compliance requirements.

1. Information We Collect

We may collect the following categories of personal information:

a. Information You Provide Directly

• Contact Information: Name, email address, phone number, and mailing address submitted through contact forms, consultation requests, or lead capture forms.
• Property Preferences: Search criteria, budget ranges, desired neighborhoods, and property type preferences you share with us.
• Communication Records: Messages, inquiries, and correspondence you send us via email, SMS, or our website contact forms.
• SMS Opt-In Consent: When you provide your phone number and check the SMS consent checkbox on any of our website forms, we collect your phone number, the date and time of consent, and the specific form on which consent was given. This consent record is maintained for compliance purposes.

b. Information Collected Automatically

• Log Data: IP address, browser type and version, pages visited, time and date of visit, and referring URLs.
• Cookies and Tracking Technologies: We use cookies, web beacons, pixel tags, and similar technologies to enhance your experience. See Section 5 for full details.
• Analytics Data: Aggregated usage data collected through analytics tools to understand how visitors interact with our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your real estate inquiries and provide buyer, seller, and relocation services.
• To schedule and confirm property showings, consultations, and appointments.
• To send you property listings, market updates, and information relevant to your real estate goals.
• To communicate with you via email, phone, or SMS where you have provided explicit consent.
• To send transactional SMS messages including appointment confirmations, showing reminders, property updates, and follow-up communication as part of our SMS messaging program.
• To improve our website, services, and marketing efforts based on usage data and feedback.
• To comply with applicable laws, regulations, and professional real estate licensing requirements.
• To protect the security and integrity of our website and services.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our website and delivering services (e.g., CRM platforms, email service providers, scheduling tools, IDX providers). These parties are contractually obligated to protect your information.
• Professional Referrals: With your consent, we may refer you to mortgage lenders, title companies, inspectors, or other real estate professionals relevant to your transaction.
• Legal Requirements: When required by law, court order, or governmental authority, or to protect our legal rights and the safety of others.

SMS opt-in data and phone numbers collected for SMS purposes are never shared with third parties or affiliates for marketing purposes.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance functionality, analyze usage, and support marketing efforts. Cookies are small data files stored on your device when you visit our website. We use essential cookies, analytics cookies, marketing cookies, and functional cookies.

Your Cookie Choices: You can control cookie settings through your browser preferences. For more information on managing cookies, visit https://www.allaboutcookies.org.

6. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption, secure storage of personal data with access restricted to authorized personnel, regular review of our data collection and processing practices, and secure handling of SMS consent records in compliance with carrier requirements.

While we implement commercially reasonable security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out of Marketing Email: Unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any email we send.
• SMS Opt-Out: Text STOP to any SMS message to immediately opt out of all future SMS communications from us.
• Withdraw Consent: Where processing is based on your consent (including SMS consent), you may withdraw consent at any time.
• California Residents: California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, the right to delete, and the right to opt out of the sale of personal information. We do not sell personal information.

To exercise any of these rights, please contact us using the information in Section 9 below.

8. Third-Party Links and Children's Privacy

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, our SMS program, or our data practices, please contact us:

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting to this page with an updated "Last Updated" date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.